FAQs

How long does drying actually take?

Anywhere from 30 mins to 4 hours — depends on what you're drying. A tee? Done quick. Jeans or a towel? Give it some time. Humidity plays a role too, so your results may vary.

How much can I throw in at once?

Think 6–10 pieces for a solid load — great for a day's worth of outfits. Got a chunky sweater situation? You might need to run two cycles. Don't overdo it!

Can it handle jeans and towels?

Yes, but it's not a speed run. Spread them out evenly so the airflow hits everything. Patience = better results.

Safe for my delicates?

Totally! Underwear, socks, baby clothes — all good. Just dial down the heat and keep the cycle short so nothing gets damaged.

Will it work in my tiny apartment?

100% yes. Dorm room, studio, small flat — it fits your life. Just make sure there's some ventilation and you're golden.

Is it loud? Like, will my roommate hate me?

Nope! It runs at just 36 decibels — basically a whisper. You can run it while you sleep, study, or binge your fave show. No complaints.

Do I need a special plug or adapter?

Nah, it works on 100–240V so it's compatible almost everywhere. Just grab the right plug adapter for your country and you're set.

What does the UV light actually do?

The integrated LED UV light works alongside the drying cycle to sterilize your clothes at a deep level eliminating bacteria, odors, and allergens that regular drying misses. It's especially useful for underwear, gym wear, and baby clothing where hygiene matters most.

Is it easy to travel with?

Yes! that's exactly what it's built for. LuminaDry folds flat and is lightweight enough to slip into a carry-on or backpack. It's ideal for hotel stays, camping trips, Airbnbs, or any situation where a full-size dryer isn't available. Just plug in and go.

What is your return policy?

We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us within 2 hours of placing it. Once the order is processed, modifications may not be possible.

Do you ship internationally?

Yes, we ship to only Canada and US. Shipping costs and delivery times for international orders are calculated at checkout.

How long does shipping take?

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 7-12 business days. Expedited shipping options are also available at checkout.

Do you offer free shipping?

Yes! We provide free shipping on all orders.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.